We are looking for a competent Sales Development Representative to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.
The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.
Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.
Responsibilities
- Create detailed business plans designed to attain predetermined goals and quotas
- Manage the entire sales cycle from finding a client to securing a contract
- Unearth new sales opportunities through networking and turn them into long-term partnerships
- Demo Faktori process to prospective clients
- Provide professional after-sales support to maximize customer loyalty
- Work with the recruitment team to assure fulfilment and customer satisfaction
- Negotiate agreements and keep records of sales and data
Requirements
- Proven experience in similar sales/customer service role
- Knowledge of market research, sales and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- A business acumen
- Enthusiastic and passionate
- BSc or BA in business administration, sales or marketing
